Aspen Medical Upgrades the Radiology Departments at the Lautoka and Ba Hospitals

02 May 2023

Four new state-of-the-art Philips X-ray machines have been installed at Lautoka and Ba public hospitals. The new machines will provide the radiology teams with more precise reporting and elevate the level of service to the public.

The investment has now provided both public hospitals with world-class Radiology Departments that would be at home in any hospital across Australia.

Aspen Medical’s CEO in Fiji Annette Owttrim said, “The Philips Combidiagnost R90 Fluoroscopy unit is a true all-around performer. Applications include the chest, spine, upper and lower extremities, and skull. The R90 is a remote-controlled tiltable table and is ideal for all standard Fluoroscopy studies and for traditional X-rays including image stitching”.

Fluoroscopy services were last available to the patients of the Lautoka and Ba Hospitals in 2017.

The Radiology team has undergone training by Philips and the new Combidiagnost R90 and Duradiagnost X-Ray systems will begin services shortly to serve the people of the Greater Western Division.

This latest investment in high-tech state-of-the-art equipment comes after the delivery of Mammogram machines in October 2022.


Aspen Medical to continue providing jet air ambulance services in Queensland and Norfolk Island following tender win

25 July 2022

Australian-owned Aspen Medical has been appointed following a competitive tender to provide jet air ambulance services on behalf of Queensland Health. The five-year contract, with an option to extend to seven years, covers Queensland and Norfolk Island. The service will be provided from the company's Brisbane Airport base. The company will be using a Lear 60 aircraft provided by Aspen Medical's aviation partner, Avcair.

"Our continuing commitment to Queensland Health and the broad range of stakeholders who rely on our life-saving service can only be achieved through the dedication and professionalism of our experienced clinicians, pilots and innovative support team. We are proud to once again be selected by Queensland Health as a trusted service provider", said Steve Nelson, Aspen Medical Director - Retrieval Services.

Aspen Medical has been providing air ambulance services to communities across Queensland since 2018. This contract win follows on from the recent competitive tender won by Aspen Medical to continue to provide air ambulance services to companies in the oil and gas sector in Western Australia.

Aspen Medical wins tender to continue providing aeromedical retrieval services for leading companies in Western Australia’s resources sector

02 August 2021

Canberra-based Aspen Medical has retained the Western Australia Resources AeroMedical Evacuation (WARAME) contract for a period of five years with an option to extend for an additional four years following a competitive tender process.

Two Cessna Citation aircraft, each with dual stretcher and critical care capabilities, will facilitate the deployment of a Doctor and Paramedic for 24/7/365 response throughout WA. “Aspen Medical, together with our aviation partner Avcair, is delighted to once again be selected as the trusted provider of critical care aeromedical retrieval services to the consortium of Oil and Gas companies who administer the Western Australia Resources Aero Medical Evacuation (WARAME) service.

“Based in Karratha, this life-saving capability continues our legacy of service support to WARAME members since 2009 and provides ongoing medical intervention and transport coverage to the member companies’ dependents and the broader community,” said Matt Hughes, Aspen Medical’s Executive General Manager – Australia & APAC.

Aspen Medical provides fully commercialised and assured aero-medical retrieval services across Australia with operations based in Western Australia, South Australia and Queensland. The company has significant international reach for the retrieval of patients who require urgent repatriation for medical treatment in Australia.

Aspen Medical to exclusively distribute technology designed to assist businesses in all industries get back on track

29 September 2020

Aspen Medical has signed an exclusive agreement with Melbourne-based Smart Badge to distribute the tech company’s world-leading contact tracing wearable devices in Australia.

Smart Badge’s wearable technology will strengthen Aspen Medical’s infection prevention and control advisory solutions with its instant contact tracing, social distancing alerts and live management of event and venue capacity limits.

“Smart Badge products complement our existing COVID-19 suite of solutions which includes advisory services around infection prevention and control, training, PPE, mobile and temporary facilities and healthcare delivery teams.

“We’re seeing strong interest from across all sectors, in particular, live entertainment, food manufacturing, aged care, mining, education and construction” said Glenn Keys AO, Aspen Medical’s Founder and Executive Chairman. Aspen Medical has been contracted by Tennis Australia to assist in planning the 2021 Australian Open. The company will be providing infection prevention and control advisory services underpinned by Smart Badge contact tracing technology.

“Twenty years on from showing the world how to host an Olympic Games, we are showing the world how to get back to work and play safety within the new normal,” he continued. Simon Finlayson, Smart Badge’s General Manager, said the company is thrilled to be partnering with Aspen Medical. “The coming together of a new tech product, born from the events industry, with a global provider of healthcare solutions is very unique,” said Finlayson.

“We’re optimistic that with Smart Badge underpinning Aspen Medical’s COVID-19 plans, we’ll see a return to not just work, but the social gatherings we all enjoy, sooner.” Aspen Medical is the only commercial organisation in the world certified by the World Health Organisation as an Emergency Medical Team for infectious disease outbreaks. The company has played a significant role in containing the spread of coronavirus in Australia and overseas in the US, Canada, the UAE and across the Pacific.

For more information about Aspen Medical’s solutions for organisations in every sector of the economy, visit our website or call 02 6203 9500.

Export mentoring program set to assist Canberra companies grow

09 April 2020

A new export mentoring program designed to assist Canberra companies to grow has been launched.

The initiative is the brainchild of Canberra-based Aspen Medical, the 2018 National Export Awards winner, and is being supported by Canberra Business Chamber and the ACT Government. The program will focus on Strategy, Business Development and Marketing & Communications.

Glenn Keys AO, Executive Chairman and Founder of Aspen Medical, said “We have won several local export awards and the national award in 2018 and we are very proud of that. After more than a decade of entering the export awards we decided to do something different and to put something back into the Canberra business community.

“This program is not designed to be an MBA course in International Business, it is really about us sharing our experiences, stories and insights and maybe even open some doors internationally.

”Robert Holgate, ACT TradeStart Adviser, said “The ACT TradeStart Program congratulates Aspen Medical on this positive initiative and their continued outstanding support and assistance to the ACT business community. “The TradeStart Program looks forward to working closely with Aspen Medical and the Canberra Business Chamber in promoting and helping to deliver the mentoring program.”

Aspen Medical has grown its international business every year since it was founded in 2003. Aspen Medical specialises in providing health solutions particularly in locations that are remote, challenging and under resourced. In recent years, the company has managed the Ebola outbreak response in West Africa on behalf of the Australian and New Zealand governments, and had significant roles in West Africa on behalf of the US and UK Governments.

In recent weeks, the company was contracted by Princess Cruises to manage a land-based quarantine facility in Japan to cater for several hundred staff from the Diamond Princess following the outbreak of COVID-19 on the cruise liner. 

Construction commences on the first of six world-class primary healthcare centres across Abu Dhabi and Al Ain

11 December 2019
Clinics will be managed and operated by leading Australian healthcare specialist, Aspen Medical, under a contract with the Department of Health Abu Dhabi.

An official ground-breaking ceremony for the first of six world-class primary healthcare centres to be built across nine areas of Abu Dhabi and Al Ain was held today, 11 December 2019, at Abu Samrah. The clinics will be designed, built and operated by Aspen Medical, a global leader in the provision of healthcare solutions.

Mr Bruce Armstrong Group CEO of Aspen Medical, said, “Aspen Medical is honoured and very pleased to be working in partnership with the Department of Health to bring our global primary healthcare experience to the people of Abu Dhabi through our locally-based team.”

Following a public tender process, the Department of Health Abu Dhabi (DoH) signed an agreement with the company to provide comprehensive primary healthcare in the nine rural and underserved areas of Abu Dhabi and Al Ain. DoH identified areas of under-provision through its Capacity Masterplan. The Masterplan shows that geographic healthcare coverage in the Emirate is generally good but that there are still capacity shortfalls in some rural areas.

His Excellency Mr Mohamed Al Hameli, Undersecretary of the Department of Health Abu Dhabi said, “The Department of Health is looking forward to working with the private sector to strengthen both coverage and quality of primary healthcare in Abu Dhabi.

“Our agreement establishes a primary healthcare model that can be expanded more broadly through the Abu Dhabi healthcare system.”

The Abu Samrah Primary Health Clinic is due for completion in 2020 with further clinics being constructed in Al Wathba, Shakhbout City, Umm Ghaffa, Al Dhahra, and Al Salamat.

The clinics will provide comprehensive services to the public including:

  • general medicine and family medicine
  • chronic disease management
  • healthcare screening and prevention services • vaccinations and immunisations
  • non‐communicable diseases management
  • communicable diseases management
  • diagnostic services
  • on-site pharmacy.

The clinics in Abu Dhabi and Al Ain will add to Aspen Medical’s growing global primary healthcare clinic network. The company currently operates public clinics in Australia, Papua New Guinea, Liberia and Sierra Leone and private clinics for companies in the Oil and Gas sector. Aspen Medical has recently been awarded a 23-year contract to manage and operate two public hospitals in Fiji.

Canberrans amongst those recognised for their efforts during the West Africa Ebola Crisis

05 September 2019

Sixty-six health professionals and supporting team were awarded the Humanitarian Overseas Service Medal by His Excellency General the Honourable David Hurley AC DSC (Retd), Governor-General of the Commonwealth of Australia, at a ceremony held at Government House on Thursday, 05 September 2019. The medal is presented to those who perform humanitarian service in a foreign country, in particular those working in dangerous environments or during a humanitarian crisis.

The recipients included eight Canberrans, four of whom continue to live in the nation’s capital and work at Aspen Medical - Project Director for West Africa Leo Cusack, HR Specialist Melissa Broers, Operations Manager Anna Mercieca and Finance Specialist Syed Shah.

“These Australians are outstanding – in a moment of real danger, a humanitarian crisis, they used their training and expertise to save lives,” the Governor-General said.

“They are worthy recipients of the Humanitarian Overseas Service Medal and worthy of our thanks and recognition.”

Glenn Keys AO, Chairman of Aspen Medical, said, “Our teams of expatriate and local African staff were instrumental in the global effort to stem the advance of the disease and leave a legacy of a trained local workforce, across many countries in North West Africa, to combat any further outbreaks. We have also developed a highly-trained team here in Australia and New Zealand with the capability to deploy at short notice in the event we are required again.

“It is a testament to the quality of the team, the processes that were put in place and the overall management of the project, that not one team member was infected despite the infection rate amongst healthcare professionals being as high as 20% in West Africa at that time.”

The West African Ebola crisis started in Guinea in late 2013 and was declared as a public health emergency by the World Health Organization in August 2014 as it had spread rapidly to Sierra Leone and Liberia.

When the Ebola crisis emerged in late 2014 in Liberia, Aspen Medical worked with a US logistics company contracted by the US Government to provide clinical management services to four Ebola Treatment Units in some of the remotest areas of the country. This project was ongoing until August 2015.

At the same time, Aspen Medical was asked by the Australian Government to respond to the crisis in Sierra Leone. Funds for this deployment were also provided by the New Zealand Government. Aspen Medical provided all clinical and supporting services to an Ebola Treatment Centre at Hastings Airfield in Freetown. The centre opened in December 2014 during the worst stage of the crisis. The team successfully handed over the centre to the Sierra Leone Department of Health in June 2015. Aspen Medical then managed the Kerry Town treatment unit on behalf of the UK Government from July to December 2015.

By the time the emergency was declared over the following year, 28,616 cases had been reported with 11,310 deaths.

Aspen Medical has a long heritage responding to humanitarian crises and development needs across the Pacific, Africa and the world. Aspen Medical has responded to cholera outbreaks in Papua New Guinea, tsunami responses in the Solomon Islands, and been part of the malaria eradication program in the Pacific.

Australian Government awards contracts to Aspen Medical subsidiaries to continue supporting the rural and remote healthcare workforce across Australia

29 July 2019

The Federal Government’s Department of Health has awarded 3-year contracts to two Aspen Medical subsidiaries, Remote Area Health Corps (RAHC) and the Rural Locum Assistance Program (Rural LAP), to provide support to the rural and remote health workforce across Australia. Both programs are funded through to 30 June 2022.

RAHC will continue to support urban-based health professionals to work in remote health clinics and Aboriginal community-controlled health organisations in the Northern Territory for placements of between three to 12 weeks.

RAHC health professionals currently include:

  • Doctors
  • Nurses
  • Audiologists
  • Dentists
  • Dental therapists
  • Dental assistants.

The first placements under the programme were in December 2008 when two registered nurses went to Ampilatwatja in the Northern Territory on a 10-day placement. Since then, more than 6,100 placements have been undertaken by 1,150 health professionals representing nearly 540 years of service.

Commenting on the announcement, Aspen Medical Executive Chairman, Glenn Keys AO said, “Since 2008, RAHC has built strong and productive partnerships with all its stakeholders and a significant pool of talented and highly-motivated health professionals who have answered the call to be part of the effort.

“Ensuring the sustainability of this program for another three years is critical to people living in remote communities in the Northern Territory and works toward Closing the Gap in health outcomes for First Nations people.”

Rural LAP is a component of the Australian Government’s Rural Workforce Capacity Agenda. The program provides highly-qualified and credentialed locums to rural and remote locations around Australia. Subsidies funded by the Australian Government relieve the financial burden on health services and ensures ongoing service delivery during leave absences. All Aboriginal medical services throughout Australia are eligible to receive support.

The Rural LAP extends its support to:

  • Obstetricians
  • Anaesthetists
  • Proceduralist General Practitioners (GPs) in Obstetrics and Anaesthetics
  • Nurses and Midwives
  • Allied Health Professionals
  • Aged Care facilities
  • Metropolitan GPs providing locum support for the rural locum education assistance program.

Since its inception in 2011, the program has helped subsidise over 6,500 leave requests.

“Important changes have been made over this time that have strengthened the program and helped provide greater leave coverage to the rural and remote health workforce. The Rural LAP team are excited to continue helping others take much needed leave over the next three years”, said Keys.

Defence extends Aspen Medical’s standing offer deed to provide healthcare support to Army training across Australia

10 September 2018

The Department of Defence has extended Canberra-based Aspen Medical’s field training medical services standing offer deed to provide healthcare support to the Army’s Forces Command for a further two years to June 2020. This is an extension to a competitive standing offer arrangement that was initially awarded in August 2015.

Aspen Medical will be eligible to provide personnel (from Intensive Care Paramedics, to Nurse Practitioners and emergency response vehicle drivers), all necessary equipment including Emergency Response Vehicles and all medication and consumables in support of various training exercises. The training activities take place in various locations across Australia, including New South Wales, Queensland, the Northern Territory, the Australian Capital Territory, Victoria and Tasmania.

Glenn Keys AO, Aspen Medical’s Executive Chairman, said, “Aspen Medical has a longstanding relationship with the Australian Defence Force (ADF), supporting servicemen and women in Australia and overseas. The extension of the standing offer deed, providing critical life-saving services to ADF members, is evidence of the ADF’s belief in our ability to deliver a world-class service.”

This extension means that Aspen Medical will be providing services to the ADF for 16 consecutive years. Aspen Medical first worked with the ADF in 2004 when the company was chosen to provide a full spectrum primary and emergency healthcare service including aero-medical evacuations in Solomon Islands. Since then the company has supported the ADF in Timor-Leste and the Middle East, where the company provided care of battle casualty first aid training. Aspen Medical has also provided healthcare services at 52 Army, Navy and Air Force bases across Australia. Aspen Medical has leveraged this experience and capability to provide healthcare services around the world.

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