Retrieval medicine

When someone becomes critically ill or injured far from advanced care, whether on a mining site, an offshore rig, or in a remote or high-risk environment, getting them to definitive medical help becomes an urgent priority. For governments, insurers and industries operating in these settings, coordinating a safe, timely patient transfer can be complex, high stakes and fraught with risks.

Aspen Medical delivers expert-led patient retrieval from any location, by air, land or sea, ensuring your people receive the care they need without compromise. We take charge of every stage of the retrieval process, mobilising specialist medical teams, vehicles, aircraft and clinical oversight to move patients safely and efficiently. Our services operate globally, supporting governments, defence, energy, corporate and humanitarian partners in even the most time-critical situations.

Healthcare transfers without the gaps

Without a coordinated retrieval system, valuable time can be lost and patient outcomes can suffer. Fragmented logistics, inconsistent clinical oversight or under-resourced local services add risk and place huge pressure on those managing care. When funding, regulations or capability fall short, the window between incident and treatment can have serious consequences for both your people and your operations.

Aspen Medical closes that gap. We provide an end-to-end retrieval medicine service designed for speed, safety and clinical precision. Our multidisciplinary teams including experienced doctors, nurses and paramedics, are supported by 24/7 clinical coordination, with ground and air transport equipped to deliver ICU-level care. Each mission is actively managed in real time, ensuring seamless integration with transport providers, healthcare facilities and your operational teams.

Our comprehensive retrieval capabilities include:

• on-site stabilisation and advanced life support before transfer
• ground ambulance and air ambulance (rotary and fixed wing) for rapid medical evacuations
• ICU-level in-transit monitoring and care
• inter-hospital transfers, ensuring patients move safely between facilities with the right level of support
• cross-border transfers and international medical repatriations
• 24/7 clinical coordination and medical advisory services to guide complex cases
• integration with local and international health systems to streamline handover and continuity of care.

Calm, clarity and clinical quality under pressure

From long-range transfers across Australia to intricate missions in the Middle East, we’ve completed thousands of retrievals worldwide. Whether stabilising patients on site, coordinating ambulance movements, enabling safe cross-border transport or managing global repatriations, we bring calm, clarity and uncompromising clinical care when it matters most.

Wherever you operate, trust Aspen Medical to protect your people and your operations with retrieval medicine that’s rapid, expertly managed and built on the highest standards of safety and care.